Sand Hollow Haven (H09)

A property that sleeps so many and there were 2 ratty pool towels provided. They dropped off more in the packages from wal mart so we had to launder before using. Stayed 4 nights with 24 people and they left us only a few kitchen trash bags so we had to go buy a box ourselves. The cushions and decorative pillows inside and outside all have stains - like big stains. Pool area was super dirty. We went to hang a banner on the wall and the entire wall in the living room was covered in thick black dust. I had to use the microfiber mop to wipe it off. Boogers and blood wiped on bunk room walls. That was gross. One of the bunk room windows was shattered. The other bunk room door handle fell off in my hand when we initially walked through upon arriving. They painted the walls white but then don’t clean them. Main house ice maker broken.

As advertise

This house was set up with comfort in mind with every room having its own restroom and control of temperature. The kitchen is well stocked with useful and high quality item and the company was quick to respond when we needed help with internet and a new battery for the smoke detector.

Impressive fCilty

The house is beautifully designed with lots of space for large families or groups to spread out comfortably. The loft rooms are thoughtfully appointed with full/queen sized bunks which means that teenage kids and even adults can still utilize the bunks comfortably. The heated pool, video games, ping pong and shuffle board gave lots of entertainment options without even leaving the house. It was awesome to have the separate guest house for family members with a baby who needed a quieter space for nap time. Rachel was extremely responsive and helpful— answering questions quickly all throughout the day and evening. Our only improvement would be to have a better selection of serving dishes and serving utensils. For a house that can sleep 34 people, you assume the meals served would also be approaching that many and most of the serving utensils were just cheap plastic tongs or spoons left over from catering orders. As an additional note, the neighborhood is full of vacation rentals, but doesn’t have very many amenities to support all the vacationing families. The rec center gym is minimal (think hotel gym) and there are only two pickleball courts. Every time we went to play the courts were full and there was a substantial wait. If you are planning a neighborhood to host large families on vacation, certainly more courts, a playground and more rec facilities would be advantageous. All in all, a lovely place to spend a week together as a family.